Support
We’re here to help organisers, exhibitors and visitors.
Contact us
Email support@exiwik.com and we’ll get back to you, typically within 1–2 business days. Please include your account email and, if it’s about a specific event, the event name.
Exiwik is a product of Hazel and Grace Enterprises Private Limited, Kerala, India. For any questions or assistance, contact us at support@exiwik.com.
Common questions
Getting started
Create a free account, set up your event, build your floor plan, and open online stall booking and visitor registration. You only pay (per event) when you need more capacity — exhibitors and visitors never pay.
Payments & commission
Exiwik takes zero commission and never holds your money. You connect your own payment account and keep 100% of ticket and stall sales. See pricing.
Lead capture & camera
Exhibitors capture leads by scanning visitor badges or business cards with the camera. The camera is used only for scanning while you choose to scan.
Managing or deleting your account
In the mobile app, open Profile → Delete account to deactivate your account. This signs you out and prevents future sign-in; your records are retained in line with our Privacy Policy. You can also email us to request deletion.
See our Privacy Policy and Terms.